Human Resources

Communicate with Kindness: Part 2


Styles of Communication

There’s a lot more to communicating than just knowing how to string words together and provide straight-forward answers to questions. It’s important to recognize that there are many different ways to communicate and that each way is dependent upon the individual. Whether you’re a manager working with a team or a team member working with your coworkers to reach a goal, here are the different communication styles you might encounter:

The Director

–> Looks for direct lines of communication and stays focused on tasks.
–> Makes decisions quickly, confidently, and practically.
–> Can be dominant in discussions, which may lead to being impatient and insensitive.
–> Doesn’t like being questioned, especially if he or she is the one providing directions.
–> Doesn’t waste time and sets goals to get things done quickly.

The Team-Player

–> Supports others.
–> Has an enthusiasm that makes the individual approachable.
–> Speaks with animated gestures.
–> Is willing to make changes and be creative to reach goals.
–> Thinks out loud and involves others in decisions.
–> Desires to support others and is sensitive to their needs, making the person vulnerable to criticism.
–> Decisions are based on personal wishes, needs, and desires and often lack details and follow-through.

The Contributor

–> Tends to support the decisions of others rather than provide his or her own direction.
–> Is dependable, relaxed, and supportive.
–> Listens carefully to what others have to say and provides genuine responses.
–> Can be seen as being too passive or indecisive, because of his or her support of others.

–> Doesn’t always share true feelings to keep from creating confrontation with others.

The Thinker

–> Is always prepared, ready to analyze, and searching for the details.
–> Likes to make lists so that he or she can keep all of the facts out in the open.
–> Strives for accuracy when trying to get his or her point across.
–> May be too cautious or inflexible when it comes to making decisions.
–> Adheres to high standards that others might find critical or insensitive to the needs of the group.
–> Likes to ask questions and look for solutions to problems that others have overlooked.